Frequently Asked Questions
Is there a cost for using Trade Cloud?
Our service is free for users as we receive a commission from insurers when a policy is purchased.
How long does it take to get quotes?
The time it takes to get quotes can vary depending on the complexity of your business and the type of insurance you need. Typically, you can expect to receive quotes within a few minutes.
Do I have to purchase insurance through Trade Cloud after getting a quote?
No, there is no obligation to purchase insurance through Trade Cloud after receiving a quote. We aim to provide you with information to make an informed decision.
How can I contact Trade Cloud if I have more questions?
Should you run into complications you can contact Trade Cloud through our website's contact form. Please note, that we do not offer quotes over the phone or via email.
What happens after I choose an insurance policy through Trade Cloud?
After choosing a policy, you will be directed to the insurer's website to complete your purchase. You should then receive a confirmation email from the insurer with details of your policy. Remember to double-check everything before making a purchase and if you have any queries ask the insurance provider for that peace of mind.
Is my personal information safe with Trade Cloud?
Yes, at Trade Cloud we take your privacy and security seriously. We use industry-standard encryption to protect your information and do not share it with any third parties without your consent. You can find more details in our privacy policy on our website.
Can Trade Cloud help in the event of a claim?
No, Trade Cloud does not handle claims as we are a comparison platform and do not have access to your policy information. However, we do provide you with the contact details of the insurer so that you can directly communicate with them in case of a claim. Therefore, in the event of a claim, please speak to your policyholder directly.
Can you do business without insurance?
This is a difficult question to answer due to the term "business" being so broad. However, in most cases, insurance is highly recommended as it can provide protection and financial stability in the event of unexpected events.
Trade Cloud does not directly sell insurance policies but rather serves as a platform to compare and choose policies from various providers. Therefore, we cannot guarantee that you will be able to do business without insurance entirely through our platform. We strongly recommend speaking with a legal or financial professional to assess your specific business needs and risks. Additionally, some industries may require certain types of insurance for compliance purposes. It is important to research and understand the insurance requirements for your business to make an informed decision. In any case, we advise having some form of insurance coverage to protect yourself and your business from potential risks.
Is public liability insurance a legal requirement in the UK?
No, public liability insurance is not a legal requirement in the UK. However, some industries or clients may require proof of insurance before doing business with you.
How much coverage do I need for my business?
The amount of coverage needed varies depending on your business operations and potential risks. It's important to carefully assess your needs and consult with an insurance professional to determine the appropriate amount of coverage for your business.
Can I cancel my policy if I no longer need it?
Yes, you can cancel your policy at any time. However, it's important to note that some insurance providers may have a cancellation fee or require notice before cancelling your policy.
Will public liability insurance cover claims made by employees?
No, public liability insurance typically does not cover claims made by employees. Employers' liability insurance is designed to cover these types of claims.
Can I add additional coverage to my public liability insurance?
You may be able to add additional coverage through endorsements or riders to your policy for an extra cost. Be sure to carefully review any additions before purchasing. Remember, having the right Public Liability Insurance can protect your business from unforeseen circumstances and potentially save you from financial losses. It's important to regularly review and update your policy as your business grows or changes. Consult with an insurance professional if you have any questions or concerns about your coverage.
Do No Claims Discounts apply to fleet insurance?
Yes, many insurance providers offer no-claims discounts for fleet insurance policies. These discounts can be applied if your business has not made any claims throughout the policy. Some insurers may also allow you to transfer any existing no-claims discount from individual vehicle policies to a fleet insurance policy.
Can you amend your fleet insurance policy?
Yes, you can amend your fleet insurance policy. If your business expands and requires additional vehicles to be added to the policy, or if there are any changes in the type of vehicles used, it is crucial to inform your insurer so that they can update the policy accordingly. Failure to do so may result in inadequate coverage or potential claim rejections.
How can I ensure that my fleet insurance policy is valid?
To ensure that your fleet insurance policy remains valid, it is essential to comply with the terms and conditions set by your insurer. This may include regular vehicle maintenance checks, driver background checks, and properly recording any accidents or incidents involving your fleet vehicles. It is also crucial to keep all necessary documentation up-to-date and readily available, including driver's licenses and vehicle registration details. Keeping clear records can help avoid any disputes or issues with your insurer in case of a claim.
Does fleet insurance cover the personal use of company vehicles?
Most fleet insurance policies cover vehicles used for both business and personal use, but it is always important to check the specifics of your policy.
Can I add or remove vehicles from my fleet insurance policy after it has started?
Yes, most insurers allow you to add or remove vehicles from your fleet policy. However, you should notify your insurer as soon as these changes occur to ensure your coverage remains adequate.
How is the price of fleet insurance determined?
The cost of fleet insurance is influenced by numerous factors, including the number and type of vehicles, the driving history of drivers, the level of coverage needed, and the industry in which your business operates.
Are all drivers automatically covered by a fleet insurance policy?
Typically, a fleet insurance policy covers all drivers that the business authorises to drive its vehicles. However, the specifics can vary by policy, so it is important to check the terms and conditions.
Can fleet insurance cover diverse types of vehicles?
Yes, fleet insurance can cover a range of vehicle types, including cars, vans, trucks, and special types of vehicles like forklifts or tractors.
What happens if a claim is made against my business?
If a claim is made, your fleet insurance provider should support you during the entire process, from consulting with the third party to arranging repairs for the vehicle. Always notify your insurer immediately after an accident or incident.
Can you use a taxi for personal use?
No, you cannot use a taxi for personal use unless your insurance specifically says so. It is best to check with your insurance provider before attempting to use a taxi for personal use. Taxis are typically used as a commercial transportation service and are not designed for personal trips.
Do you need public liability insurance for a taxi?
Whilst not required by law, public liability is often an advised extra. This type of coverage can protect you from any claims that could arise from providing services to the public. In some cases, it can also help cover legal fees and other costs associated with an accident or incident involving your passengers. It is best to speak with your insurer to determine what type of coverage best suits your business needs.
How do you estimate your taxi’s mileage?
The best way to estimate your taxi’s mileage is to keep a logbook of all trips for a period of time, such as a month or quarter. This will allow you to get an accurate picture of how many miles your taxi has travelled and provide you with an estimated total at the end of the period. Additionally, you can also check your taximeter readings from each trip to get a better idea of how much mileage you have accumulated.
Why is taxi insurance more expensive than a car insurance?
Taxi insurance is typically more expensive than car insurance because of the added risk associated with providing services to the public. Taxi drivers are exposed to a higher level of liability due to the nature of their work and this means they need extra protection. Additionally, taxis also have extra wear and tear on their vehicles due to the number of passengers carried and this can result in higher premiums.
Can you cancel your taxi insurance?
Yes, you can cancel your taxi insurance at any time. However, it is important to understand that you may be liable for additional fees or charges if you do so. Some policies may also have cancellation periods in place which require you to give notice before cancelling the policy. Therefore, it is best to check with your insurer before proceeding with a cancellation.
It is also important to note that cancelling your taxi insurance could leave you exposed to potential liabilities if you are still providing services as a taxi driver, so it is best to speak with an expert before taking any action.
Do you get a no-claims bonus for taxi insurance?
Yes, you can get a no-claims bonus for taxi insurance. Most insurers will offer one to those who have been driving safely over a period of time and are free from any claims or incidents. Typically, the higher the number of years your policy is in place without claiming, the larger your discount will be.
Can you get immediate cover for your taxi?
Yes, you can get immediate cover for your taxi. However, it is important to note that most policies will require an initial payment upfront before coverage can be offered. Additionally, the insurer may request documentation and proof of driving experience prior to offering a policy. It is best to speak with your insurer before purchasing a policy to ensure you have all the information you need.
Can family members drive your taxi under your insurance?
No, family members cannot drive your taxi under your insurance. Most insurers will only cover drivers who are professionally licensed with the correct qualifications and have been approved by them. Additionally, it is important to note that usually, policies do not provide coverage for any non-paying passengers in the vehicle at the time of an incident.
Do you need public or private hire insurance?
This will depend on the type of services you are offering. Generally speaking, if you are providing services to the public then you will need public hire insurance. However, if you are only providing a service to private individuals or companies then private hire insurance may be sufficient. It is best to speak with your insurer for more information and advice before purchasing a policy.
It is also important to note that many insurers will offer bundled policies which provide coverage for both public and private hire services. These can be a more cost-effective option if you are providing services of both types.
How long do your quotes remain valid for?
Your quotes from insurers typically remain valid for up to 30 days, depending on the insurer. After this period, you will need to re-submit your request and obtain new quotes. You should also keep in mind that insurance policies may change over time so be sure to check with the insurer prior to purchasing a policy.